The central government pensioners will now be able to get monthly pension slip from banks on SMS and WhatsApp. The slip will provide complete details of the monthly pension paid with the break-up of the amount credited and tax deductions. The pensioners’ registered mobile numbers will be used to send the digital pension slips, a government order said.

The information regarding monthly pension paid and the break-up of the amount credited and deducted for tax is required by pensioners in connection with income tax dearness relief payment and for claiming DR arrears.

“In order to ensure “Ease of Living’ of the Pensioners, a meeting was held with the CPPCs of Pension Disbursing Banks on 15.06.2021, wherein the issue of providing the breakup of monthly pension to the pensioners was discussed,” the Department of Pension and Pensioners’ Welfare (DoPPW) said in an Office Memorandum (O.M.) dated 22nd June 2021.


“Accordingly, the undersigned is directed to request all Pension Disbursing Banks to issue pension slip to pensioners after credit of pension on their registered mobile numbers through SMS and email (wherever available) also,” an order from the department of pension and pensioners welfare read. “Banks may also use social media apps WhatsApp etc in addition to SMS and email,” it also said.


The Centre urged the banks to take this up as a welfare activity since these details are important in connection to Income Tax, Dearness Relief, DR arrears, etc. In order to ensure ‘Ease of Living’ of the pensioners, banks have also been encouraged to make use of social media apps like WhatsApp for the same apart from SMS and email.


The communique further read. “The CPPCs of Pension Distributing Banks are requested to ensure compliance of the above instructions for improving the ‘Ease of Living’ for pensioners.”

Salaries and pensions of central government employees are disbursed on the basis of the Seventh Pay Commission.