Uber’s ‘PIN-dispatch’ feature: Uber today launched its PIN-Dispatch feature at Delhi’s Indira Gandhi International Airport, which will give riders a one-time PIN on requesting a trip, with the objective of reducing wait times. Uber initially launched PIN-Dispatch at Bengaluru and Hyderabad Airports and states that the system has resulted in an 80 percent reduction of wait times and improved traffic flow at dedicated pickup areas.
Now, when riders request an UberGo at the IGI international airport, they will receive a unique 6-digit PIN which will be used to match them to the first available driver at the pickup zone, reducing waiting times to almost zero. The rider will be required to provide the PIN to the driver, who will input the one-time numeric code into the app, commencing the ride. The riders will also receive the driver and vehicle details for additional verification checks.
The company issued a statement regarding the new feature and said, “The users just need to request an UberGo trip to receive a 6-digit personal identification number (PIN). Walk to the Uber pickup zone, and join the line. Share the unique PIN with the first available driver. Verify vehicle and driver details before you get into the vehicle.”
For a safe and secure experience, the riders will also receive the driver and vehicle details for additional verification checks.
“After receiving positive feedback from riders across Bengaluru and Hyderabad, we’re confident that the new feature will help shorten rider wait times, reduce traffic congestion and also facilitate physical distancing in the new normal,” Uber India and South Asia Head of Rider Operations Ratul Ghosh said.
By ensuring riders get access to the first vehicle at the waiting zone, Uber hopes to reduce waiting times in lineups, thereby facilitating social distancing, the company said.
Earlier this month, Uber deployed 100 e-rickshaws across 26 Delhi Metro stations for the last-mile connectivity as well as short-distance commutes.
Uber’s new mobility solutions aim to serve high-volume, high-density venues like Delhi Airport by ensuring that the riders get access to the first vehicle at the waiting zone, and hence reducing wait times.
The booking process is similar to as it has been for booking an Uber trip.
o Request an UberGo trip to receive a 6-digit personal identification number (PIN).
o Walk to the Uber pickup zone, and join the line.
o Share your unique PIN with the first available driver.
o Verify vehicle and driver details before you get into the vehicle.
Mean-while, India’s COVID-19 caseload rose to 85,91,730with 38,073 infections being reported in a day, while the number of people who have recuperated from the disease surged to 79,59,406 pushing the national recovery rate to 92.64 percent, according to the Union Health Ministry data updated on Tuesday. The coronavirus death toll climbed to 1,27,059 with 448 new fatalities, the data updated at 8 am showed. The COVID-19 case fatality rate stands at 1.48 percent. The number of active cases remained below 6 lakh for the twelfth consecutive day. There are 5,05,265 active cases of coronavirus infection in the country the data stated. India’s COVID-19 tally had crossed the 20-lakh mark on August 7,30 lakh on August 23 and 40 lakh on September 5.