Air Asia offers: Amid Covid-19 induced restrcitions, Air Asia India has announced free cancellation and rescheduling for flights to and from West Bengal, in view of the lockdown announced in the state. The airline has also extended the free cancellation and rescheduling offer on flights to and from Karnataka, Delhi, Maharashtra, and Tamil Nadu for the current duration of the respective state lockdowns.
“All Air Asia India guests who booked their flights before the announcement of the lockdown can opt to cancel or change to another flight without incurring any change fees or cancellation charges,” the airline said in an official statement.
“AirAsia introduced this additional flexibility for guests in light of the lockdown and curfew on the movement of individuals. While the lockdowns in Karnataka, Delhi and Tamil Nadu are in force till May 24, West Bengal till May 30 and Maharashtra till June 1; passengers travelling from and to airports are exempt on production of a valid itinerary. All AirAsia India guests who booked their flights before the announcement of the lockdown can opt to cancel or change to another flight without incurring any change fees or cancellation charges,” an airline official said.
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“With increased uncertainty and travel restrictions, the airline extended this offer for bookings made on its website www.airasia.co.in as well as other major booking channels. AirAsia India also revamped its popular ‘Premium Flex’ fares for all future dates, which in addition to unlimited changes, also offers a choice of seats, and only Rs. 500 charges for cancellations made beyond 72 hours before the scheduled flight departure,” the official said.
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Flights can be changed or cancelled seamlessly in less than a minute by AirAsia India’s new chatbot, Tia, available on airasia.co.in or on WhatsApp chat (6360012345) as well as by entering flight details on ‘Manage’ on airasia.co.in.
