Bharti Airtel has launched Airtel Black, which is an all-in-one solution for all plans including fiber, DTH, and mobile services. As per Airtel, its new plan will offer freedom from managing multiple bill payment dates. It also offers facilities like one customer care number, dedicated relationship managers, and priority resolution; flexibility to create customised plans on Airtel Black; Airtel Xstream Box at no additional cost; and zero installation and service charges.

With these new  Black plans, the telco is aiming squarely for the ‘quality-seeking’ customers – those who are willing to spend a little higher for the convenience of an all-in-one plan, and those who prefer quality of service over value for money.

Features:

  • No hassle of managing multiple bill payment dates, navigating customer care IVRs or interacting with separate service providers.
  • A customer can connect to a care representative in 60 seconds of calling. All service visits will be made on priority and for free.
  • Users will have a full choice of selecting suitable plans for each service before bundling them together for billing.
  • How to get Airtel Black
    • Download the Airtel Thank app and get an Airtel Black plan or make your own plan by bundling your existing services
    • Visit the Airtel store near you and our teams will help you get on to Black
    • Give a missed call on 8826655555 and an Airtel executive will reach out to you to upgrade you to this service.

These are Airtel Black Fixed Plans

All in one for ₹2099/Month

3 Mobile connection

1 Fiber connection

1 DTH connection

Fiber + Mobile for ₹1598/Month

2 Mobile connection

1 Fiber connection

DTH + MOBILE for ₹1349/Month

3 Mobile connection

1 DTH connection

DTH + MOBILE for ₹998/Month

2 Mobile connection

1 DTH connection.

This is a new program for the quality-seeking customers. A customer can bundle 2 or more of Airtel services (Fiber, DTH, Mobile) together to become Airtel Black – which entitles the customer for one single bill, one customer care number with a dedicated team of relationship managers, Airtel said in a statement. 

In a way, the new Airtel service is a revamp of the One Airtel service that was launched in 2020. Airtel’s Director – Marketing and Communications, Shashwat Sharma, said that the One Airtel service was a ‘beta’ in a way.

He further clarified that all One Airtel subscribers will be migrated to the new Airtel Black service. We’ve sought a clarification on whether these existing subscribers will have to pay the new, slightly costlier Airtel Black tariffs. We will update the story once we receive a response.