Global PC market leader Lenovo on Friday announced to offer 24/7 technical support to all laptop and desktop customers other than its own brand in India, to ease the pressure off the consumers amid the extended nationwide lockdown. The technical support will be available till May 3 which is the last day of the second lockdown period in the country.
“Whether it’s technology or helping those most in need, Lenovo is dedicated to working together to fight this pandemic on every front,” Rahul Agarwal, CEO and Managing Director, Lenovo India, said in a statement. The toll-free number will be open 24 hours and can be reached at 1800 419 5253.
“With the ongoing pandemic causing public restrictions and health concerns, Lenovo will be offering support to its customers as well as the community at large. The technical helpline will offer basic and general assistance to customers,” Agarwal added.
The customer support will be available at a toll-free number till May 3 which is the last day of the second lockdown period in the country.
Lenovo technical support will provide assistance for:
1) Basic operating system-related troubleshooting
2) Identifying problems with hardware or software
3) Installation of 3rd party devices like printers, scanners
4) Support on licensed software’s like office, antivirus etc. for installation and removal
5) Slow system related issues.
Lenovo has seen an uptick in demand for laptops and other accessories in the social distancing times.
Lenovo is also set to launch ”HT10 Pro’ which is the newest entrant, priced at ₹4499. It takes on products, such as Realme Buds Air and TicPods Free.
Like most headphones in this range, the audio signature here is bass-heavy in general. But the HT10 does admirably well with the mid and high notes as well. It’s not the best for mid-frequencies, but then most affordable headphones aren’t. Besides, most general users don’t care for mid-frequencies.
