LPG cylinder new rules: If you are a Liquefied Petroleum Gas (LPG) gas cylinder subscriber? Have you been getting your LPG cylinder home-delivered? Please take note of this new rule that implies from November 1, customers will be required to furnish a one-time password (OTP) to get their LPG Cylinders home delivered. Oil companies will implement a Delivery Authentication Code (DAC) for the customers opting for home delivery of LPG Cylinders. Delivery Authentication Code (DAC), as a pilot project is already underway in Jaipur in Rajasthan. It will be implemented in 100 smart cities first.
How does it work?
Customers who want home delivery of their LPG cylinders will get a code on their registered mobile number. Successful delivery of LPG Cylinders will only take place when the customers provide the OTP Code to the delivery person.
Customers on their registered mobile number will get a code who want home delivery of LPG at their home. Delivery of LPG cylinders will only happen when a customer provides an OTP code to the delivery man.
Subscribers who fail to implement this new delivery system will face difficulty in ordering gas cylinders.
Indian Oil’s LPG refill booking system
For the convenience of the customers, Indian Oil has started one common number for Indane LPG refill booking. LPG refills common booking number for the entire nation is 7718955555 and it is a 24×7 service for the customers.
“The current system of telecom circle-specific phone numbers for booking Indane LPG refills has been discontinued after 31.10.2020 midnight and the common booking number for LPG refills i.e. 7718955555, will be in force,” the Ministry of Petroleum and Natural Gas had said in its release.
One who fails to implement this new delivery system will face difficulty in ordering your gas cylinders. Subscribers won’t be able to take a gas cylinder from a delivery boy without confirming OTP.
The new number for all-India LPG refill booking – through SMS and IVRS – will boost customer convenience and ease of booking Indane LPG refills. This means that even if customers move from one telecom circle to another across states, their Indane refill booking number remains the same.