To enable provident fund subscribers to use online services like withdrawal claims during the COVID pandemic, the Employees’ Provident Fund Organisation (EPFO) made significant progress in updating KYC of its subscribers during July 2020 despite Covid-19 Pandemic, the government said.

During the month of July 2020, epfo has been successful in updating 2.39 lakh Aadhaar numbers, 4.28 lakh mobile numbers, and 5.26 lakh bank accounts in the UAN of its subscribers, said Ministry of Labour & Employment.

As the country faces the unprecedented challenge of the COVID 19 pandemic, the concept of social distancing has assumed immense importance. EPFO, as the principal social Security Organization in the country, has been striving hard, to provide unhindered services to its subscribers through digital mode with almost minimal contact.

The organization, in its endeavor to extend the availability and reach of its online services, has been proactively updating its Know Your Customer (KYC) data to enable its subscribers in availing its services through online mode.

The KYC updation is a one time Process that helps in the identity verification of its subscribers through linking of the Universal Account Number (UAN) with the KYC details. Once this exercise is completed and seeded KYC details validated, the EPFO subscriber becomes empowered to avail services of EPFO through digital mode.

In order to safeguard its subscribers and its employees, the organization has consciously adopted a strategy for active focus on KYC updation of its subscribers, through the deployment of its workforce on this crucial task as Work From Home activity. A large number of EPFO staff members are exclusively assigned the task of updating KYC, including rectification of the details as a WFH activity. This has been undertaken as a time-bound exercise which has yielded very encouraging results. This KYC updation has helped tremendously in the empowerment of EPFO subscribers for availing services of EPFO in digital mode and thus eliminating the need for any kind of physical contact with any office of EPFO for its needs.

Here is the process to update KYC details

1) Login to your EPF account in the epfo portal using your UAN and password.

2) Under the ‘Manage’ section, click on the ‘KYC’ option from the drop-down menu.

3) You need to fill the details such as PAN, Aadhaar, Passport, Driving License (DL), Ration card, Election card, and bank details in the form.

4) Now, tick on the box in front of the document that you want to update.

5)Enter the document number, your name as per the document.

6) Additional details such as IFSC in case of bank details and expiry date in case of passport and DL.

7) Now, click on the ‘Save’ button.

8) In case you don’t want your details to be updated, you can cancel the KYC process by clicking on the ‘X’ sign marked against the document.

9) Your details are then verified by the EPFO from the data of the concerned department

10) Once the details match, the document is marked as verified