SBI’s big announcement: State Bank of India (SBI) – on its mobile banking app Yono – has launched a Video KYC based account opening feature. With this new feature, India’s largest lender will allow customers to open an account with SBI without having to visit a bank branch.

“This digital initiative powered by Artificial Intelligence (AI) and Facial Recognition Technology is a contactless and paperless process,” the lender further added.

“It gives us immense pleasure to announce the launch of online Savings Bank account opening facility which is very much necessary in the current pandemic situation. This is a step ahead to ensure customers’ safety, financial security, and cost-effectiveness,” Dinesh Khara, chairman, SBI said. Khara further added, “We believe this initiative will add a new dimension to mobile banking and empower customers to go digital for their banking needs. This development is yet another proof of our commitment to a digital India.”

Customers who are planning to open a new savings account with SBI, will be able to avail this new feature. Here’s how you can use this new functionality.

1) Download YONO app on your phone

2) Click on ‘New to SBI’, and select ‘Insta Plus Savings Account’

3) Then, the customer needs to enter their Aadhaar details in the app

4) Once the Aadhar authentication is complete, the user need to input personal details

4) Then, the customer has to schedule a video call to complete the KYC process

5) On successful completion of Video KYC, the account will be automatically opened.

“We believe this initiative will add a new dimension to mobile banking and empower customers to go digital for their banking needs. This development is yet another proof of our commitment to a digital India,” Khara added.

Launched in November 2017, YONO has 80 million downloads and over 37 million registered users. SBI has partnered with over 100 e-commerce players in more than 20 plus categories on the YONO platform.

Account will be opened without going to bank branch

The process of opening the bank account of the customers through video call is a big step and this will give a new direction to the branchless banking. Apart from this, banks will be helped in increasing access to remote customers. Currently, to open an account, the customer has to walk to the bank branch and then fill the form or the agent takes your documents and signature at your home. In some cases, basic bank accounts can be opened online through Aadhaar, but paper documentation is mandatory for full service accounts.