WhatsApp Carts: WhatsApp is introducing a new shopping cart feature that lets you order multiple items with a single message from businesses on the service. It works in conjunction with the service’s existing catalogs feature. Now, while browsing a business’s wares, you can add multiple items to your shopping cart and send the entire order in a single message, replacing the back-and-forth communication that needed to happen previously. The feature will be available globally starting today.
Shopping might not be the first thing that comes to mind when you think of the Facebook-owned messaging service, but it’s become an increasingly popular venue for small businesses around the world to sell their products. Over 175 million people used the service to message a WhatsApp Business account each day as of late October, the company said. Businesses manage their WhatsApp presence via the WhatsApp Business app, which had over 50 million users worldwide as of July this year.
Here is a step-by-step description of how you can add items to a cart, edit it and shop for items from a business:
Step 1: Open WhatsApp.
Step 2: Go to your chat or business profile of the business you’d like to order from.
Step 3: Tap on the shopping button icon listed next to their name to access their catalog.
Step 4: Once the catalog opens, browse through the products you’d like to order.
Step 5: Tap on the product you like.
Step 6: Tap ADD TO CART on a product if you’d like to order.
Step 7: Once you’ve updated your cart, you can send it to the seller as a WhatsApp message.
Step 8: Once sent, you will be able to see the details of your order by tapping on the VIEW CART button in your chat window with the seller.
To edit your order follow these steps:
Step 1: Tap VIEW CART to see all the products added to your cart.
Step 2: Tap ADD MORE if you wish to navigate back to the catalog to continue adding more products.
Step 3: You can also edit the quantity for each product added to your cart.
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