IRCTC latest update: Railways has decided to upgrade its online ticket cancellation and refund facility. Now, passengers who were booking train tickets on the IRCTC website or app and then cancelling it will not have to wait for two-three days to get their refund. According to a report by Hindi daily Livehindustan, passengers who book tickets through IRCTC’s payment gateway IRCTC-ipay, will get their refund immediately after they cancel it. IRCTC-ipay was launched in 2019 as a part of the central government’s Digital India Campaign. The IRCTC has also upgraded its website in this regard. 

An IRCTC spokesperson, while speaking to Livehindustan said the new arrangements will allow passengers to book tatkal and regular tickets easily apart from cancelling them. The official also added that keeping in view the increasing number of railway passengers, the IRCTC has upgraded its user interface along with the IRCTC-ipay feature because of which it is taking less time to book tickets.

Here is how to book train tickets through IRCTC-iPay:

1. For booking through iPay, first login to www.irctc.co.in.

2. Now fill the details related to the journey like place and date.

3. After this, select the train according to your route.

4. While booking the ticket, you will get the first option ‘IRCTC iPay’ in the payment method.

5. Select this option and click on ‘Pay and Book’.

6. Now fill the credit card, debit card or UPI details for payment.

7. After payment, the ticket will be immediately booked and a confirmation will be sent through SMS/email.

Also know about IRCTC’s Work From Hotel Tour Plans

As part of the ongoing ‘Work From Hotel’ offer IRCTC is offering a five nights and six days plan to work from hotel in Thekkady in Kerala. IRCTC’s “ENJOY HOLIDAYS WHILE AT WORK IN THEKKADY (SEHO02)” plan is priced at ₹ 11,575 per person on a double occupancy basis. On a single occupancy basis the plan is priced at ₹ 20,250 per person and ₹ 10,130 on a triple occupancy basis. The package offers stay at Abad Green Forest hotel in Thekkady.

The package includes five nights and six days stay at Abad Green Forest hotel in Thekkady, all three meals (breakfast, lunch & dinner based on fixed menu), tea/coffee break twice in a day, secured parking place for vehicle and Travel Insurance.

IRCTC has mentioned on its site that COVID-19 protocols like wearing face mask, maintaining social distance and frequent hand washing should be observed by clients.