Uber to start operating in green, orange zones from today

Uber to start operating: Following the government order of letting cab aggregators operate in orange and green zones, Uber has confirmed that it will start operating from Monday (May 4, 2020) in select regions. “If you must travel, Uber is ready to serve residents in these zones from Monday, May 4, 2020. Riders will constantly be notified with further information and the status of specific cities through our app,” says the firm.

Green Zone

Open the Uber app to choose from available products in your area. If you are booking a car or an Auto ride, to maintain social distancing, we recommend not more than two riders should travel at a time, besides the driver. No one should also be seated right next to the driver- ”Uber said in a statement’.

Orange Zone (outside containment zones)

Open the Uber app to choose from available products in your area. Please follow local government guidelines on the exact number of riders permitted to travel at a time in the car, besides the driver. No one should also be seated right next to the driver.  At all times, please obey government guidance related to any form of travel in and around containment zones- Uber in its statement added.

Red Zone

Our services remain suspended in all cities which fall under the Red zone. However, we’ll continue to serve our communities in this zone with Uber Essential and UberMedic.

*Uber Essential is available in Bangalore, Bhopal, Hyderabad, Indore, Mumbai, Nashik, and  Ludhiana.

*UberMedic is available in Delhi. Mumbai, Hyderabad, Chennai, Bangalore, Pune, Kolkata, Patna, Lucknow, Noida, Kanpur, Prayagraj, Agra, Ghaziabad, Jamshedpur, Surat, Guwahati. 

Areas covered in the green zone are Cuttack, Guwahati, Jamshedpur, Kochi, Silvassa and Daman and more.

The orange zone areas include Amritsar, Gurgaon, Panchkula, Tiruchirapalli, Asansol, Hubli, Prayagraj, Udaipur, Bhubaneshwar, Kozhikode, Puducherry, Vapi, Coimbatore, Mangalore, Rajkot, Vishakhapatnam, Dehradun, Mehsana, Rohtak, Durgapur, Mohali, Thiruvananthapuram, Ghaziabad, Nadiad and Thrissur.


The health and safety of our community have always been and will continue to remain our top priority, especially now, as we resume services(Uber). Over the coming days and weeks, we’ll continue to arm our drivers and riders with relevant information they need to stay safe. We’ll also keep sharing advice from government and public health authorities, and based on their guidance we’re taking the following precautionary measures, to ensure everyone’s safety:

  • If you’re sick, please stay home.
  • Wash your hands with soap or use a sanitizer before and after every ride.
  • It’s mandatory to wear a face mask/ covering during an Uber ride.  If you sneeze or cough, do so into your elbow or a tissue.
  • You can either open the windows for ventilation or ask your driver to switch on the A/C in the fresh air mode only.
  • Whenever possible, please use digital payments.
  • Please handle your personal luggage and belongings yourself.
  • As directed by the government, senior citizens over 65 years of age, persons with existing ailments (comorbidities), pregnant women, and children below the age of 10 should stay home, except for essential requirements. 

It’s vital that you feel protected when riding with us. Therefore, drivers and riders can cancel trips if they don’t feel comfortable due to safety reasons. In such cases, Uber will provide a full refund of cancellation charges, if the rider submits a cancellation request through the app.

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